{"id":32848,"date":"2023-09-15T13:18:02","date_gmt":"2023-09-15T13:18:02","guid":{"rendered":"https:\/\/kempower.com\/stories\/nordic-electric-car-drivers-charging-experience\/"},"modified":"2025-06-18T10:32:41","modified_gmt":"2025-06-18T10:32:41","slug":"nordic-electric-car-drivers-charging-experience-2","status":"publish","type":"stories","link":"https:\/\/kempower.com\/america\/stories\/nordic-electric-car-drivers-charging-experience-2\/","title":{"rendered":"Excellent Charging Experience for Nordic EV Drivers Provided by Recharge"},"content":{"rendered":"\n<section  class=\"hero-2023 hero-2023--tall hero-2023--align-left bg-white\">\n\n  <!--div class=\"hero-2023__container\"-->\n  \n  <div class=\"hero-2023__container\">\n\n    <figure class=\"hero-2023__banner hero-2023__banner--tall\">\n\n      <img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1281\" src=\"https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2022\/05\/recharge-espa-.jpg?strip=all&amp;fit=1920%2C1281\" class=\"hero-2023__banner__image hero-2023__banner__image--tall\" alt=\"\" style=\"object-position: 50% 50%;\" srcset=\"https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2022\/05\/recharge-espa-.jpg?strip=all 8192w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2022\/05\/recharge-espa--300x200.jpg?strip=all 300w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2022\/05\/recharge-espa--1024x683.jpg?strip=all 1024w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2022\/05\/recharge-espa--768x512.jpg?strip=all 768w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2022\/05\/recharge-espa--1536x1025.jpg?strip=all 1536w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2022\/05\/recharge-espa--400x267.jpg?strip=all 400w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2022\/05\/recharge-espa-.jpg?strip=all&amp;w=819 819w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2022\/05\/recharge-espa-.jpg?strip=all&amp;w=1638 1638w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2022\/05\/recharge-espa-.jpg?strip=all&amp;w=2457 2457w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2022\/05\/recharge-espa-.jpg?strip=all&amp;w=3276 3276w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2022\/05\/recharge-espa-.jpg?strip=all&amp;w=4096 4096w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2022\/05\/recharge-espa-.jpg?strip=all&amp;w=4915 4915w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2022\/05\/recharge-espa-.jpg?strip=all&amp;w=5734 5734w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2022\/05\/recharge-espa-.jpg?strip=all&amp;w=6553 6553w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2022\/05\/recharge-espa-.jpg?strip=all&amp;w=7372 7372w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2022\/05\/recharge-espa-.jpg?strip=all&amp;w=450 450w\" sizes=\"auto, (max-width: 575px) 100vw, (max-width: 767px) 510px, (max-width: 991px) 290px, (max-width: 1199px) 530px, 1440px\" \/>\n    <\/figure>\n\n    <div class=\"hero-2023__content\">\n\n              <a class=\"button button-arrow-left\" href=\"https:\/\/kempower.com\/america\/stories\/\">\n          Back to customer stories        <\/a>\n\n        <span class=\"hero-2023__post-meta\">2023-09-15 \u2022 3 min read<\/span>\n      \n\n<h1 class=\"wp-block-heading\">Excellent Charging Experience for Nordic EV drivers Provided by Recharge<\/h1>\n\n\n\n    <\/div>\n  <\/div>\n<\/section>\n\n\n\n<section class=\"block block-content-wrapper container-fluid bg-white narrow\"\n    >\n    <div class=\"container\">\n        <div class=\"row\">\n            <div class=\"col-12 col-lg-8 offset-lg-2 \">\n                <main class=\"entry-content mx-auto\">\n                    \n\n<p><em>For over three years, the Nordic&#8217;s leading charge point operator Recharge has cooperated with Kempower to provide a comprehensive and user-friendly fast-charging network for EV drivers in the Nordics. \u201cWe appreciate Kempower&#8217;s efforts to continuously improve its user interfaces and charging experience with data and knowledge,\u201d says Elise Thorvaldsen, Head of Communication and Customer Experience at Recharge.<\/em><\/p>\n\n\n\n<iframe loading=\"lazy\" width=\"100%\" height=\"360\" src=\"https:\/\/www.youtube-nocookie.com\/embed\/wwWdkkfLdEg?si=MvZz4fwU1bum3gGO\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen><\/iframe>\n\n\n\n<p>The partnership between Kempower and <a href=\"https:\/\/rechargeinfra.com\/\">Recharge<\/a> started in 2020. Recharge was looking for an EV charging partner who could support its goal of expanding the fast-charging network in the Nordics. Additionally, it wanted to provide the best charging experience for EV drivers. The Recharge team contacted Kempower and had a meeting in Finland to discuss its EV charging equipment needs.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>We wanted a partner who could provide fast charging solutions with a small footprint, intelligent load balancing, and above all, a focus on customer experience<\/p>\n<cite><strong>Elise Thorvaldsen<\/strong>, Head of Communication and Customer Experience at Recharge<\/cite><\/blockquote>\n\n\n\n<p>In July 2020, the companies set up the first test charging station at Shell Espa Bolleland in Norway. The DC fast charging station included a <a href=\"https:\/\/kempower.com\/america\/solution\/kempower-power-unit\/\">Kempower Power Unit<\/a> with six <a href=\"https:\/\/kempower.com\/america\/solution\/kempower-satellite\/\">Kempower Satellite<\/a> charging satellites. It was the first of the company\u2019s many Kempower charging stations available in Norway today.<\/p>\n\n\n\n<p>Recharge has operations in Norway, Finland, and Sweden. It operates more than 4,300 EV chargers and, according to the <a href=\"https:\/\/rechargeinfra.com\/wp-content\/uploads\/2023\/08\/Recharge_Insights_Q2_2023.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Recharge Insights Report<\/a>, provided 802,067 charging sessions in Q2 of 2023. From April to June of 2023, the company expanded its network with a record of 338 new chargers. In the coming years, Recharge will invest heavily in its charging infrastructure. The company is also planning to enter Denmark later in 2022.<\/p>\n\n\n\n<p>Today, Recharge continues to offer Kempower DC fast charging solutions across its rapid charging network in Norway, Sweden and Finland.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;We have been cooperating with Kempower since the very beginning. We\u2019ve liked the mission and the vision the company has and how Kempower has delivered.\u201d<\/p>\n<cite>Sami Saarilahti, Country Director Denmark at Recharge<\/cite><\/blockquote>\n\n\n\n<p>&#8220;Kempower is a good fit for our needs. We appreciate the company\u2019s efforts to continuously improve the user interface and user experience of their fast chargers through data and knowledge,&#8221; Elise comments.<\/p>\n\n\n\n<p>On the topic of customer feedback, Elise shares:<\/p>\n\n\n\n<p>We have received good feedback from our B2B customers on the footprint of Kempower chargers and the possibilities of intelligent load balancing. Customers have also said that the chargers are easy to use and provide good information throughout the charging session<\/p>\n\n\n\n<p>Sustainable and efficient use of resources is important to Recharge in all areas of its operations.<\/p>\n\n\n\n<p>Elise explains further, &#8220;by using the Kempower charging system, we can use resources sustainably in terms of both space requirements and electric grid capacity. The system allows us to have multiple satellites and intelligently balance the load. Therefore, we can serve both peak days and normal traffic conditions without using more capacity than needed.&#8221;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>We see Kempower as a forward-looking supplier that is doing its part in pushing the development of charging infrastructure forward. If there are any bugs or issues, Kempower aims to fix and improve them continuously<\/p>\n\n\n\n<p><\/p>\n<cite>Elise Thorvaldsen<\/cite><\/blockquote>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Tackling future challenges with smart technology<\/strong><\/h4>\n\n\n\n<p>In 2021, 64.5% of all new passenger cars sold in Norway were electric<a href=\"#_ftn1\">[1]<\/a>. The Norwegian EV Association has estimated that 80% of all new cars in Norway will be electric in 2022.<\/p>\n\n\n\n<p>As the number of EVs is growing faster than the number of charging points available, queuing has already become a challenge in Norway. For now, queuing is mostly a problem only on peak days. However, Recharge believes that if it cannot speed up construction due to external barriers, like long delivery times, when applying for grid capacity, queuing will also become a challenge on weekdays. This problem will be seen in other markets too.<\/p>\n\n\n\n<p>Recharge has found help with queuing and grid capacity challenges by using Kempower\u2019s ChargEye backend and cloud solutions.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Using the Kempower system is important for queue mitigation, as well as a good tool in areas where grid capacity is lower. By installing a large number of satellites with intelligent load balancing, we can take care of peak periods in a sustainable way<\/p>\n<cite>Elise Thorvaldsen<\/cite><\/blockquote>\n\n\n  <div class=\"image-carousel\">\n    <div class=\"image-carousel-inner d-flex flex-column\">\n      <div class=\"image-carousel-slick d-flex flex-nowrap\" data-autoplay=\"\">\n                  <div class=\"carousel-slide\">\n            <img decoding=\"async\" src=\"https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2022\/05\/recharge-espa-.jpg?strip=all&fit=8192%2C5464\" width=\"8192\" height=\"5464\" class=\"mx-auto\" alt=\"\" loading=\"lazy\">          <\/div>\n                    <div class=\"carousel-slide\">\n            <img decoding=\"async\" src=\"https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2022\/05\/img_20230714_191214273-scaled.jpg?strip=all&fit=2560%2C1440\" width=\"2560\" height=\"1440\" class=\"mx-auto\" alt=\"\" loading=\"lazy\">          <\/div>\n                    <div class=\"carousel-slide\">\n            <img decoding=\"async\" src=\"https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2022\/05\/esso-gardemoen-norway-2022-kempower-scaled.jpg?strip=all&fit=2560%2C1920\" width=\"2560\" height=\"1920\" class=\"mx-auto\" alt=\"\" loading=\"lazy\">          <\/div>\n                <\/div>\n      <div class=\"image-carousel-controls d-flex flex-row flex-nowrap align-items-center justify-content-center\">\n        <button class=\"image-carousel-prev\">\n          Previous        <\/button>\n        <div class=\"image-carousel-dots\"><\/div>\n        <button class=\"image-carousel-next\">\n          Next        <\/button>\n      <\/div>\n\n    <\/div>\n  <\/div>\n  \n\n\n<p><a href=\"#_ftnref1\">[1]<\/a> &nbsp;&nbsp;Source: Statistikk elbil &#8211; Norsk elbilforening<\/p>\n\n\n\n<p>Photo: \u00a9Recharge<\/p>\n\n\n                <\/main>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n","protected":false},"excerpt":{"rendered":"<p>For over three years, the leading charge point operator Recharge has cooperated with Kempower to provide a comprehensive and user-friendly fast-charging network for EV drivers in the Nordics.<\/p>\n","protected":false},"featured_media":17044,"template":"","tags":[529,192],"class_list":["post-32848","stories","type-stories","status-publish","has-post-thumbnail","hentry","tag-power-unit-america","tag-satellite-charging-system-america"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Excellent charging experience for Nordic electric car drivers<\/title>\n<meta name=\"description\" content=\"Kempower partners with Recharge for a fast charging network for EV drivers in Nordics. A small footprint solution with a focus on customer experience.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kempower.com\/america\/stories\/nordic-electric-car-drivers-charging-experience-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Excellent Charging Experience for Nordic EV Drivers Provided by Recharge\" \/>\n<meta property=\"og:description\" content=\"Kempower partners with Recharge for a fast charging network for EV drivers in Nordics. 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