{"id":25672,"date":"2022-07-26T07:06:50","date_gmt":"2022-07-26T07:06:50","guid":{"rendered":"https:\/\/kempower.com\/?page_id=25672"},"modified":"2025-01-17T13:17:10","modified_gmt":"2025-01-17T13:17:10","slug":"assistenza","status":"publish","type":"page","link":"https:\/\/kempower.com\/it\/assistenza\/","title":{"rendered":"Assistenza clienti"},"content":{"rendered":"\n<section  class=\"hero-2023 hero-2023--tall hero-2023--align-left bg-white\">\n\n  <!--div class=\"hero-2023__container two-columns\"-->\n  \n  <div class=\"hero-2023__container\">\n\n    <figure class=\"hero-2023__banner hero-2023__banner--tall\">\n\n      <img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1279\" src=\"https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2023\/10\/kempower_service_2023-2-1920x1279.png?strip=all\" class=\"hero-2023__banner__image hero-2023__banner__image--tall\" alt=\"\" style=\"object-position: 50% 50%;\" srcset=\"https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2023\/10\/kempower_service_2023-2-1920x1279.png?strip=all 1920w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2023\/10\/kempower_service_2023-2-300x200.png?strip=all 300w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2023\/10\/kempower_service_2023-2-1024x682.png?strip=all 1024w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2023\/10\/kempower_service_2023-2-768x512.png?strip=all 768w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2023\/10\/kempower_service_2023-2-1536x1023.png?strip=all 1536w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2023\/10\/kempower_service_2023-2-2048x1364.png?strip=all 2048w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2023\/10\/kempower_service_2023-2-400x266.png?strip=all 400w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2023\/10\/kempower_service_2023-2.png?strip=all&amp;w=705 705w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2023\/10\/kempower_service_2023-2.png?strip=all&amp;w=1411 1411w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2023\/10\/kempower_service_2023-2.png?strip=all&amp;w=1764 1764w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2023\/10\/kempower_service_2023-2.png?strip=all&amp;w=2116 2116w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2023\/10\/kempower_service_2023-2.png?strip=all&amp;w=2469 2469w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2023\/10\/kempower_service_2023-2.png?strip=all&amp;w=2822 2822w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2023\/10\/kempower_service_2023-2.png?strip=all&amp;w=3175 3175w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2023\/10\/kempower_service_2023-2.png?strip=all 3528w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2023\/10\/kempower_service_2023-2.png?strip=all&amp;w=450 450w\" sizes=\"auto, (max-width: 575px) 100vw, (max-width: 767px) 510px, (max-width: 991px) 290px, (max-width: 1199px) 530px, 1440px\" \/>\n    <\/figure>\n\n    <div class=\"hero-2023__content\">\n\n      \n      \n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h1 class=\"wp-block-heading\">Assistenza clienti<\/h1>\n\n\n\n<h4 class=\"wp-block-heading\">La assistiamo per qualsiasi problema tecnico che possa incontrare, compresa l&#8217;assistenza pre e post vendita, le richieste di garanzia e le richieste di pezzi di ricambio.<\/h4>\n<\/div>\n\n\n\n    <\/div>\n  <\/div>\n<\/section>\n\n\n\n  <section class=\"block block-content-with-popup container-fluid bg-bianco \" >\n    <div class=\"container\">\n      <div class=\"row\">\n        <div class=\"col-12\">\n\n          \n          <ul class=\"row block-content-with-popup-row justify-content-center\">\n\n            \n              <li class=\"col-12 col-lg-6\">\n\n                \n  \n  <div class=\"card-content h-100\">\n    \n          <div class=\"popuppreviewthumbnail\">\n        <img decoding=\"async\" src=\"https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2023\/09\/icon-partners-768x768.png?strip=all\" alt=\"\">\n      <\/div>\n            <h4>\n        Solutions Support      <\/h4>\n            <p class=\"card-content-description\">\n        Assistenza nella pianificazione e nella progettazione del sito di ricarica.      <\/p>\n      \n  <\/div>\n  \n              <\/li>\n              \n              <li class=\"col-12 col-lg-6\">\n\n                \n  \n  <div class=\"card-content h-100\">\n    \n          <div class=\"popuppreviewthumbnail\">\n        <img decoding=\"async\" src=\"https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2024\/11\/kempower_safety_helmet-768x768.png?strip=all\" alt=\"\">\n      <\/div>\n            <h4>\n        Technical Support      <\/h4>\n            <p class=\"card-content-description\">\n        Assistenza per l&#8217;utilizzo del prodotto, per le richieste di garanzia e per la messa in funzione a distanza.      <\/p>\n      \n  <\/div>\n  \n              <\/li>\n              \n              <li class=\"col-12 col-lg-6\">\n\n                \n  \n  <div class=\"card-content h-100\">\n    \n          <div class=\"popuppreviewthumbnail\">\n        <img decoding=\"async\" src=\"https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2024\/11\/kempower_shopping-768x768.png?strip=all\" alt=\"\">\n      <\/div>\n            <h4>\n        Service Quote and Ordering      <\/h4>\n            <p class=\"card-content-description\">\n        Ottenga un preventivo e ordini corsi di formazione, messa in servizio, ricambi, aggiornamenti, retrofit ed estensioni di garanzia.      <\/p>\n      \n  <\/div>\n  \n              <\/li>\n              \n              <li class=\"col-12 col-lg-6\">\n\n                \n  \n  <div class=\"card-content h-100\">\n    \n          <div class=\"popuppreviewthumbnail\">\n        <img decoding=\"async\" src=\"https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2024\/11\/kempower_truck-768x768.png?strip=all\" alt=\"\">\n      <\/div>\n            <h4>\n        Logistic Support      <\/h4>\n            <p class=\"card-content-description\">\n        Assistenza per la consegna dell&#8217;ordine.      <\/p>\n      \n  <\/div>\n  \n              <\/li>\n              \n              <li class=\"col-12 col-lg-6\">\n\n                \n  \n  <div class=\"card-content h-100\">\n    \n          <div class=\"popuppreviewthumbnail\">\n        <img decoding=\"async\" src=\"https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2024\/11\/kempower_solution_approach-768x768.png?strip=all\" alt=\"\">\n      <\/div>\n            <h4>\n        Suggest an idea      <\/h4>\n            <p class=\"card-content-description\">\n        Suggerisca una nuova funzionalit\u00e0, un&#8217;idea di miglioramento o una partnership.      <\/p>\n      \n  <\/div>\n  \n              <\/li>\n              \n          <\/ul>\n\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n\n  <div id=\"segment-popup-50381\" class=\"segment-popup-wrapper\"><div class=\"segment-popup-content\"><a href=\"#segment-popup-50381\" class=\"button-close-popup\"><span>Close<\/span><\/a>\n<section class=\"block block-media-text container-fluid bg-white image-right style-large\">\n\n  <!--  -->\n\n  <div class=\"container bg-white\">\n    <div class=\"block-media-text__media\">\n\n      \n        <figure class=\"image-container\">\n          <img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2023\/06\/kempower-press-image-5-1024x683.jpg?strip=all\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2023\/06\/kempower-press-image-5-1024x683.jpg?strip=all 1024w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2023\/06\/kempower-press-image-5-300x200.jpg?strip=all 300w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2023\/06\/kempower-press-image-5-768x512.jpg?strip=all 768w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2023\/06\/kempower-press-image-5-1536x1024.jpg?strip=all 1536w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2023\/06\/kempower-press-image-5-400x267.jpg?strip=all 400w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2023\/06\/kempower-press-image-5.jpg?strip=all&amp;w=825 825w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2023\/06\/kempower-press-image-5.jpg?strip=all&amp;w=1651 1651w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2023\/06\/kempower-press-image-5.jpg?strip=all&amp;w=2476 2476w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2023\/06\/kempower-press-image-5.jpg?strip=all&amp;w=3302 3302w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2023\/06\/kempower-press-image-5.jpg?strip=all&amp;w=4128 4128w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2023\/06\/kempower-press-image-5.jpg?strip=all&amp;w=4953 4953w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2023\/06\/kempower-press-image-5.jpg?strip=all&amp;w=5779 5779w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2023\/06\/kempower-press-image-5.jpg?strip=all&amp;w=6604 6604w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2023\/06\/kempower-press-image-5.jpg?strip=all&amp;w=7430 7430w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2023\/06\/kempower-press-image-5.jpg?strip=all 8256w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2023\/06\/kempower-press-image-5.jpg?strip=all&amp;w=450 450w\" sizes=\"auto, (max-width: 575px) 100vw, (max-width: 767px) 510px, (max-width: 991px) 290px, (max-width: 1199px) 530px, 1024px\" \/>        <\/figure>\n\n        \n    <\/div>\n\n    <div class=\"block-media-text__content\">\n      <main class=\"entry-content entry-content__list-type--loose\">\n\n        \n        \n\n<h1 class=\"wp-block-heading\" id=\"Solutions-Support\"><a href=\"https:\/\/kempower.atlassian.net\/servicedesk\/customer\/portal\/5\" rel=\"nofollow\">Solutions Support <\/a><\/h1>\n\n\n\n<p>We support our customers with all product related questions. We answer technical and regulatory enquiries and help you optimize the charging system for different locations and use cases.<br>We provide guidance on how to engineer and install our charging solutions, including the selection of the best possible charger setup and the coordination of pilot tests to experiment Kempower products in the field.<\/p>\n\n\n\n      <\/main>\n    <\/div>\n  <\/div>\n<\/section>\n<\/div><\/div>\n\n\n<section class=\"block block-content-wrapper container-fluid bg-grigio chiaro ampio\"\n    >\n    <div class=\"container\">\n        <div class=\"row\">\n            <div class=\"\">\n                <main class=\"entry-content mx-auto\">\n                    \n\n<h2 class=\"wp-block-heading has-text-align-center has-white-background-color has-text-color has-background has-link-color wp-elements-f342cb80faf0c369a568eb11e3e92ff9\" style=\"color:#ff6400\"><a href=\"https:\/\/kempower.atlassian.net\/servicedesk\/customer\/portals\">Riceva assistenza qui<\/a><\/h2>\n\n\n                <\/main>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section class=\"block block-content-wrapper container-fluid bg-bianco ampio\"\n    >\n    <div class=\"container\">\n        <div class=\"row\">\n            <div class=\"\">\n                <main class=\"entry-content mx-auto\">\n                    \n\n<h2 class=\"wp-block-heading has-text-align-center\">Deve contattare l&#8217;Assistenza soluzioni o i Servizi per il ciclo di vita?<\/h2>\n\n\n\n<p class=\"has-text-align-center\">Controlli la timeline qui sotto per determinare quale canale di assistenza contattare in base al tipo di richiesta.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized d-none d-lg-block\"><img loading=\"lazy\" decoding=\"async\" width=\"4462\" height=\"1258\" src=\"https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2024\/11\/sosu-timeline-1.png?strip=all\" alt=\"\" class=\"wp-image-57601\" style=\"width:1134px;height:auto\" srcset=\"https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2024\/11\/sosu-timeline-1.png?strip=all 4462w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2024\/11\/sosu-timeline-1-300x85.png?strip=all 300w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2024\/11\/sosu-timeline-1-1024x289.png?strip=all 1024w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2024\/11\/sosu-timeline-1-768x217.png?strip=all 768w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2024\/11\/sosu-timeline-1-1536x433.png?strip=all 1536w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2024\/11\/sosu-timeline-1-2048x577.png?strip=all 2048w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2024\/11\/sosu-timeline-1-1920x541.png?strip=all 1920w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2024\/11\/sosu-timeline-1-400x113.png?strip=all 400w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2024\/11\/sosu-timeline-1.png?strip=all&amp;w=892 892w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2024\/11\/sosu-timeline-1.png?strip=all&amp;w=1338 1338w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2024\/11\/sosu-timeline-1.png?strip=all&amp;w=1784 1784w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2024\/11\/sosu-timeline-1.png?strip=all&amp;w=2231 2231w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2024\/11\/sosu-timeline-1.png?strip=all&amp;w=2677 2677w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2024\/11\/sosu-timeline-1.png?strip=all&amp;w=3123 3123w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2024\/11\/sosu-timeline-1.png?strip=all&amp;w=3569 3569w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2024\/11\/sosu-timeline-1.png?strip=all&amp;w=4015 4015w, https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2024\/11\/sosu-timeline-1.png?strip=all&amp;w=450 450w\" sizes=\"auto, (max-width: 575px) 100vw, (max-width: 767px) 510px, (max-width: 991px) 290px, (max-width: 1199px) 530px, 1440px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full d-block d-lg-none\"><img decoding=\"async\" src=\"https:\/\/earj6jxwkhd.exactdn.com\/wp-content\/uploads\/2024\/07\/timeline-mobile-solution-support.png?strip=all&w=1280\" alt=\"\" class=\"wp-image-23654\"\/><\/figure>\n\n\n                <\/main>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Ha bisogno di assistenza tecnica? Contatti Kempower tramite il portale di assistenza per ricevere assistenza pre e post vendita. Siamo qui per aiutarla a risolvere qualsiasi problema.  <\/p>\n","protected":false},"author":24,"featured_media":23513,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"30148,30140,30190,30135,30127,30159","_relevanssi_noindex_reason":"","footnotes":""},"class_list":["post-25672","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Assistenza clienti - Kempower<\/title>\n<meta name=\"description\" content=\"Ha bisogno di assistenza tecnica? 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