EV charging management software for CPOs and retail
ChargEye delivers optimal EV charging experience – from driver to decision-maker. Launch a commercial charging network quickly and efficiently. Handle transactions, stay compliant with regulations, and scale your network with zero friction.
ChargEye supports CPOs and retail in overcoming challenges
Retail
Retail locations benefit from providing a reliable and seamless EV charging experience to their customers. To ensure this, the EV charging stations must be managed efficiently and integrated smoothly into retail operations.
Main challenges
- Offering a high-quality charging experience for retail customers
- Launching and operating EV charging service efficiently and in compliance with regulations.
- Connecting EV charging services to brand, loyalty programs, and retail operations
Charging point operators (CPOs)
Charging point operators benefit from providing a reliable and easily discoverable charging for EV drivers. That is why charging stations must be managed efficiently and integrated smoothly into overall operations.
Main challenges
- Ensuring a smooth charging experience for EV drivers
- Managing an EV charging network efficiently
- Attracting customers to visit and use their EV charging sites
Key benefits
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Offer a great EV charging experience in record time
Ensure your EV charging network does not become a long IT project by using ready-made integrations and receipting solutions. -
Enhance customer experience and retention
Benefit from real-time remote monitoring and tools for remote EV driver support. Get detailed analytics to better understand customer behavior and improve service quality. -
Increase traffic through navigation visibility and roaming
Make your EV chargers visible in in-car navigation systems and maps. Set up roaming connections via OCPI to help drivers easily discover your charging points.
Charging success rate and charger uptime
A high charging success rate and charger uptime are essential to give your customers a reliable experience. ChargEye helps you to maximize the success rate and up-time.
Learn more in our white paper: Charging success rate and charger uptime in public EV charging.
Monitoring
Monitoring features are essential to ensure your entire charging network runs smoothly, reliably, and efficiently. With ChargEye you can:
- Monitor EV charging stations and connectors
- View charging status and sessions
- Use detailed charging reports for billing
- Control your EV chargers remotely, use shared network-wide setting profiles and diagnose sessions for end-user service and troubleshooting purposes
Payment and receipts
Ensuring smooth payment options and receipting are crucial for turning EV charging from just a service into a compliant profit-making business. With ChargEye you can:
- Manage tariffs and payment options
- Configure receipting
- Offer fast and easy credit card payments alongside other payment methods
Notifications
Notifications are vital for both smooth operations and for a great user experience. They quickly keep everyone informed, signaling what needs attention and what is working – and what your users care about most. ChargEye notifications help you to:
- Select which events trigger notifications in using ChargEye and via email
- Don’t miss an important event in your charging operations – whether you are logged into ChargEye or not
Making your EV chargers public
Publishing EV chargers on maps and making them available to users from other networks (roaming) is a major visibility booster. Our charging point management system (CPMS) plays a key role in making that happen efficiently and accurately. With ChargEye, you can:
- Define charger visibility to the public and on maps
- Setup roaming connections via OCPI
Compliance
ChargEye’s Reports and Analytics features give you the insights you need to run smarter, more profitable and scalable charging operations while meeting any regulatory requirements, giving detailed charging data to generate regulatory compliance reports effortlessly.
Performance data
With ChargEye’s Analytics, you can:
- Monitor the performance of your EV charging operations
- Compare sites to identify top performers
- Access distribution statistics for different EV platforms charging at your sites
- Get suggestions on how to enhance your operations
No vendor lock
We get it, you want to keep your options open.
ChargEye works with many OCPP compliant EV chargers from different hardware manufacturers. So, you can fully leverage your existing investments and choose the most suitable hardware available in the future.
Call our sales team directly
Contact our sales team to learn more about which charging solution best fits your needs.