Privacy Policy and Cookies info

1. Register holder

Kempower Oy
Hennalankatu 71
15180 Lahti, Finland
+358 3 89911

2. Issues regarding the register

The customer service is available on weekdays between 9 am and 4 pm.

3. The name of the register

The customer register of Kempower Oy

4. The purpose of the register

A register of the customers of Kempower Oy is kept in order to manage, uphold, develop and take care of customer relationships. The information on the register can also be used for marketing purposes between Kempower Oy and their customers, including online marketing.

5. The data included in the register

The information held in the register does not include any personal information about the customers if it is not necessary for the customer relationship. The register can include the following information:

– name
– phone number
– email address

6. Sources of information

Our company’s primary sources of information are: the information registered by the customer themself and the events in which a customer has been using the services or bought products of Kempower Oy or has communicated otherwise with the company.

7. Disclosing information

Customer information can be disclosed outside the EU/EEA area, such as to the United States of America, according to data protection laws and the limits set by said laws.

8. The principles of data protection

The register will be upheld as a technical copy. The data is protected and the register is only used by people whose job description includes using the register.

9. The time of storing information

Any information is stored for two years after the last login/visit to the website.

10. The right to access information and the realisation of accessing information

The European Union data protection law guarantees a person on the register has the right to be removed. This means, that the person on the register can demand the removal of information by submitting a request to the customer service of Kempower Oy. The request must be written and signed.


A cookie is a text file, which allows a web server to store information about visitors and re-identify them when they return to the website. The cookie is stored on the visitor’s computer. Cookies enable collecting information about the visitor’s computer, such as the IP address, browser type and the URL of visited websites.

Our site uses the following services and their cookies:

With Google Analytics and Hotjar we are able to obtain information on activities on our website including, but not limited to: the number of people who visit our website, most popular pages, the visit dates and time spent on our website. The data is anonymous and cannot be connected to an individual person. The data helps us improve our website and enhance our visitors’ experience.

Cookies can be blocked by activating the account settings on your browser, where you disable the setting of cookies. Please note that after blocking cookies you may not necessarily be able to access all parts of our domain.

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