Why Training Matters: Five Ways Training Strengthens EV Charging Infrastructure
What effective EV Charging training unlocks for your operations
In high-performance electric vehicle charging ecosystems, consistent training is proven to support higher uptimes, operational efficiency, and long-term performance reliability. When incorporated strategically, training becomes a direct driver of business outcomes.
Investing in training delivers measurable value for your business through:
- Reduced field errors. Installation, maintenance, and commissioning exercises reduce real-world job site mistakes that impact your business.
- Access to advanced tools. Training completion unlocks additional service tool access in ChargEye/MyKempower, enabling remote commissioning, configuration, and troubleshooting.
- Kempower Academy. Certified partners gain access with Kempower Academy, an online learning management system (LMS), designed for self-paced learning. Users gain access to training manuals, video training, job aids, and ongoing learning resources.
- Annual recertification. Through annual recertification, technicians gain access to the latest solution documentation to stay current on new products, features, and best practices.
- Warranty protection. Completing training certification or recertification annually ensures the equipment warranty remains valid.
At Kempower, we understand reliable infrastructure is built through training. Consistent training reduces errors, which in turn increases uptime; higher uptime builds stronger customer trust, and that trust drives long-term ecosystem performance. Our customers and partners agree:
Reliable charging infrastructure depends on more than the equipment itself. The training we’ve received through Kempower has helped our teams approach installation and commissioning with confidence and consistency. That foundation shows up in smooth deployments and strong long‑term site performance.”
says Rick Marlatt, Senior Director of Design, Deployments and Installations at Blink
Kempower customers reported increased confidence in installing, maintaining and commissioning sites independently, thanks to the balanced combination of presentations and hands-on training, as well as the overall positive and professional training experience.
Written by
Justin Manuele
Training Manager, North America